Logistics Systems Lead

LVMH Perfumes & Cosmetics•Cranbury, NJ

7h•$95,000 - $120,000

About The Position

To strategically lead, develop, and support robust logistics systems (WMS, WCS, 3PL integrations) across LVMH Beauty's multi-brand, multi-channel (B2B, B2C, E-commerce) operations in the Americas. This role will drive process standardization, technological innovation, and team leadership to optimize our supply chain, ensure operational excellence, and support significant business growth, acting as a critical technology partner to our Logistics business users. Supply Chain long term project - SPOC: Lead all IT initiatives for the Supply Chain 2030 project, ensuring alignment with business objectives and effective implementation of best-in-class solutions across the Americas Note: Supply Chain 2030 is the company long term vision of Supply Chain tools, organization, locations … to sustain the growth of the business Change Request management Lead the logistics domain in gathering, analyzing, and translating complex business requirements into robust, scalable IT solutions Partner with Business Stakeholders to define optimal solutions, oversee detailed specification development, manage project timelines, and ensure successful user acceptance testing and deployment Support and Maintenance Lead and mentor the logistics systems support team, overseeing the proactive identification, analysis, and resolution of production issues Implement continuous improvement initiatives to enhance system stability, performance, and user satisfaction Other Drive the implementation of new modules and applications based on market requirements and strategic business needs Provide strategic insights and recommendations to the program director on project status and support issues, and deliver comprehensive, data-driven reports on the logistics domain's performance and strategic initiatives As Logistics subject matter expert Process Champion process standardization, data harmonization, and documentation across all logistics IT initiatives, actively promoting Agile methodologies to optimize project delivery System expertise Serve as the definitive expert and mentor for all business applications within the Logistics domain, providing strategic guidance and fostering a culture of continuous learning within the IS community. New Implementations and Evolutions Strategically lead the business fit analysis, gap identification, and scope definition for new implementations and evolutions, partnering closely with business stakeholders to evaluate and recommend optimal technological alternatives. Provide comprehensive leadership for the IS aspects of all new projects, overseeing planning, resource allocation, and cross-functional coordination Proactively manage communications, risk mitigation, and issue resolution among all project participants (IS and Business) Ensure successful project delivery from analysis and design through UAT, go-live support, and post-implementation training, while meticulously documenting all solutions and identified gaps for future reference and continuous improvement Ability to work on multiple tasks simultaneously Ability to analyze issues and requests and formalize a synthetic proposal on the functional changes Ability to understand and implement LVMH standard operating procedures Ability to work individually with little supervision and in a team with other department members, users or consultants Good communication and organizational skills Ability to animate business community

Requirements

Manhattan Scale
Warehouse processes management
Logistics functional skills
Deep expertise in warehouse processes management across B2B, B2C, and e-commerce channels in a high-volume, multi-brand retail environment
Ability to analyze and summarize
Good interpersonal and organizational skills
Autonomous
Excellent communication skills
Proactive team player
Strong strategic thinking and advanced problem-solving abilities
University degree in Computer Science or related field
Fluent spoken & written English (+ good command of Spanish and French is an advantage)
Minimum of 3-5 years of progressive experience in Logistics IT management, with a strong focus on WMS implementations and support (e.g., Manhattan Scale), ideally within a multi-national retail or luxury goods environment
Ability to work on multiple tasks simultaneously
Ability to analyze issues and requests and formalize a synthetic proposal on the functional changes
Ability to understand and implement LVMH standard operating procedures
Ability to work individually with little supervision and in a team with other department members, users or consultants
Good communication and organizational skills
Ability to animate business community

Nice To Haves

Ideally experienced in international / multi-brands context + knowledge about luxury industry / retail industry
Fluent spoken & written English (+ good command of Spanish and French is an advantage)

Responsibilities

Lead all IT initiatives for the Supply Chain 2030 project
Lead the logistics domain in gathering, analyzing, and translating complex business requirements into robust, scalable IT solutions
Partner with Business Stakeholders to define optimal solutions, oversee detailed specification development, manage project timelines, and ensure successful user acceptance testing and deployment
Lead and mentor the logistics systems support team, overseeing the proactive identification, analysis, and resolution of production issues
Implement continuous improvement initiatives to enhance system stability, performance, and user satisfaction
Drive the implementation of new modules and applications based on market requirements and strategic business needs
Provide strategic insights and recommendations to the program director on project status and support issues, and deliver comprehensive, data-driven reports on the logistics domain's performance and strategic initiatives
Champion process standardization, data harmonization, and documentation across all logistics IT initiatives, actively promoting Agile methodologies to optimize project delivery
Serve as the definitive expert and mentor for all business applications within the Logistics domain, providing strategic guidance and fostering a culture of continuous learning within the IS community.
Strategically lead the business fit analysis, gap identification, and scope definition for new implementations and evolutions, partnering closely with business stakeholders to evaluate and recommend optimal technological alternatives.
Provide comprehensive leadership for the IS aspects of all new projects, overseeing planning, resource allocation, and cross-functional coordination
Proactively manage communications, risk mitigation, and issue resolution among all project participants (IS and Business)
Ensure successful project delivery from analysis and design through UAT, go-live support, and post-implementation training, while meticulously documenting all solutions and identified gaps for future reference and continuous improvement