Logistics Sys Support Mgr I

UPS•Chicago, IL

1d•$80,280 - $130,440

About The Position

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Title: Operations Manager Department: Operations Branch: Chicago Reportable to: Regional Director Line Management Responsibilities: Operational Managers, Supervisors, Clerks, Operatives and Drivers Purpose: To manage the day-to-day office operations – import, exports, transportation, (both domestic and international) functions. The aim of this position is to ensure all shipments are efficiently processed, recovered and dispatched in time to meet schedules required by the customers. The position includes managing all aspects of operational employees, ranging from their performance to assisting with their personnel files. The position extends to creating workable formal relationships with sub-contractors, handling facilities and maintaining a clear communication line with other departments within the Country offices and departments (Administration, Customer Service both in Country offices) and other international offices. Main Duties and Responsibilities Reporting to the Regional Director, this person will be responsible for successfully managing the (Country) Operations function. Improve staff cross-training and development Help reducing fixed costs and increasing gross margin working on solutions to establish new cost efficient routes, negotiating with providers, etc… controlling facility / utility costs. Manage and increase the effectiveness and efficiency of Support Services (OPS, CS, HR, IT and Finance), through operational improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall operational management, planning, systems and controls. Management of operational budget in coordination with the Regional Director. Management of external agencies relevant to (Country) operations Improve the operational systems, processes and policies in support of organizations mission -- specifically, support management reporting, information flow and management, business process and organizational planning. General Telephone communication Email communication To adhere to all company Policies at all times. To undertake any other reasonable duties at the request of the Regional Operations Director. Work with: Customer Services Customs brokers and official authorities (USDA, FDA, etc…) Marken Offices and Overseas and Domestic Agents Administration Sales

Requirements

Strong analytical, negotiations, strategic planning, resource management and leadership skills.
To operate in an fast pace, community environment
Excellent people manager, open to direction
Commitment to get the job done
Ability to challenge and debate issues of importance to the organization.
Ability to look at situations from several points of view
Delegate responsibilities effectively
HR experience
Team player
Flexible approach to working hours
Persuasive with details and facts
High comfort level working in a diverse environment
Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
demonstrated commitment to high professional ethical standards and a diverse workplace
Excellent computer skills and proficient in excel, word, outlook, and access
Knowledge on international compliance & security regulations
Coolchain Pharmaceutical Background
Process driven background
5-year background and work experience in Operations
Excellent interpersonal skills and a collaborative management style.
Budget development and oversight experience
Commercially aware
10 years Operations Experience
Dangerous Goods Qualified / DG Awareness Grade 30C
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

Reporting to the Regional Director, this person will be responsible for successfully managing the (Country) Operations function.
Improve staff cross-training and development
Help reducing fixed costs and increasing gross margin working on solutions to establish new cost efficient routes, negotiating with providers, etc… controlling facility / utility costs.
Manage and increase the effectiveness and efficiency of Support Services (OPS, CS, HR, IT and Finance), through operational improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Oversee overall operational management, planning, systems and controls.
Management of operational budget in coordination with the Regional Director.
Management of external agencies relevant to (Country) operations
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support management reporting, information flow and management, business process and organizational planning.
General Telephone communication
Email communication
To adhere to all company Policies at all times.
To undertake any other reasonable duties at the request of the Regional Operations Director.