Logistics Support Representative

Border States • Village of Pewaukee, WI

1d • Onsite

About The Position

This position supports the day-to-day operations of the branch by providing support and coordination of logistics and services to meet customer needs. Key responsibilities include coordination, tracking, and planning for various mobile storage solutions like job trailers, job boxes, and VMI trailers, as well as performing Vendor Managed Inventory (VMI) functions. Border States is a leader in the electrical supply distribution industry with approximately 130 locations across 31 states. The company is 100 percent employee-owned, fostering a culture where employee-owners are empowered to be innovative and decisive, focusing on delivering top-notch customer service and adding value to all interactions. Border States provides products and services to the construction, industrial, and utility industries.

Requirements

• Ability to read, write and speak in English.
• Excellent interpersonal, written and verbal communication and, reading skills.
• Ability to effectively plan, prioritize and organize.
• Excellent customer service skills include being competent, accurate, responsive and engaged.

Nice To Haves

• Minimum of a four-year business, industrial distribution or related degree.
• Minimum of two years of prior customer service or sales experience with knowledge of business processes and procedures with a high degree of accuracy and attention to details.
• Advanced working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint).

Responsibilities

• Provides coordination, tracking, planning, set up and take down of job trailers, job boxes, VMI trailers and other mobile storage solutions.
• Coordinates and performs Vendor Managed Inventory (VMI) functions including Supplytrax set up, scanning, organization and delivery. This work may occur in the office or at job sites and customer store rooms.
• Coordinates value added services and special programs for strategic business relationship customers.
• Maintains a clean and safe driving record.
• May also act as a backup for the warehouse.
• Acts as back up for customer service representatives.
• Assists with documenting Total Customer Cost Management (TCCM) savings scorecards for the services performed.
• Assists with and coordinate material kitting services.
• Assists with logistics coordination and delivery communications with BSE warehouse, drivers, contractors and customer.
• Assists with quality assurance and on time delivery processes.
• Assists with process development and documentation of BSE’s value-added services.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time
• Bonuses to their employee-owners upon the achievement of branch and company goals.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees