Logistics Supervisor

Biocair • Cary, NC

15h • $70,000 • Onsite

About The Position

The Logistics Supervisor will act as an operational and administrative lead at the local station level, developing and empowering the Logistics Operations Team to drive performance and foster a culture of collaboration and continuous improvement.
The Logistics Supervisor will also support the Logistics Manager in investigating shipment deviations, root cause analysis, CAPA design, cost reductions and process improvement, using operational intelligence compiled from Biocair’s proprietary transportation management system iCair and from customer interactions.
Our company values matter, and guide all that we do each day. The successful candidate will be expected to operate in line with them as we strive to be the provider of choice for specialist logistics solutions to the global scientific community, based on the highest levels of care, expertise and precision; enabling our customers to retain absolute focus on research and development.
In addition, you will demonstrate these key competencies:

Requirements

• Proven experience in a similar role
• Customer Care experience
• Ability to prioritize tasks and manage changing shipment deadlines

Nice To Haves

• Experience in a pharmaceutical or Life Science Industry is desirable but not essential

Responsibilities

• Validate and authorize shipment design solutions entered in transportation management system
• Act as second escalation contact for shipment deviations and issue resolution
• Manage workflow and assign support tickets to optimize team resources and avoid unequal distribution of shipment volumes
• Facilitate weekly team meetings to discuss current challenges, recognize performance, and foster a culture of collaboration and continuous improvement
• Investigate Non-Conformance Reports and perform root-cause analysis
• Record details regarding shipment deviations and supplier non-conformance in transport management system
• Identify and capture all exception expenses incurred in operations and in shipment deviations, ensuring full transparency and appropriate cost allocation

Benefits

• Up to $70,000 per annum, commensurate with experience
• Birthday leave
• Health, vision, and dental insurance
• Employee Assistance Program
• 401K with generous match
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed