OH Logistics Specialist

Aston Carter•Paris Township, OH

22h•$18 - $19•Onsite

About The Position

As a Logistics Specialist, you will manage the execution of customer orders, ensuring timely coordination and scheduling of vehicle pickups and deliveries, while adhering to customer instructions and company policies.

Requirements

6 months of customer service experience; inventory experience is a plus.
Strong Microsoft Office Excel, data entry, and CRM experience; must score at least 37 WPM in typing tests.
Strong communication skills, both written and verbal.
Experience in call centers, logistics, and scheduling coordination.

Nice To Haves

2+ years of logistics experience focused on inventory movement from origin to destination or related discipline.
Advanced Microsoft Office and CRM skills.
Comfortable in a fast-paced office environment, able to multi-task and communicate accurate information effectively.
Enjoy working as part of a cooperative and considerate team.

Responsibilities

Coordinate and schedule the pickup and delivery of customer vehicles, following precise customer instructions.
Efficiently execute orders by linking multiple orders together.
Oversee the completion of additional services such as vehicle detailing, titling, registration, and storage placement.
Communicate promptly with staff, independent contractors, and pickup/delivery contacts through email, telephone, and CRM, escalating issues to management as needed.
Update CRM activities and notes promptly, maintaining accurate data, including uploading photos and scanned documents.
Create tasks and follow through to maintain accurate time-sensitive notes.
Ensure compliance with company policies, procedures, and applicable DOT regulations and laws.
In the manager's absence, calculate and offer flat fees on orders by emailing the bid sheet to all independent contractors.
Manage the storage vehicle facility, tracking vehicle numbers in and out, and verifying with VIN and order details.
Check vehicles in and out by reviewing them for damage and taking inventory of items left inside.
Move vehicles in and out of the lot, securing them upon arrival and staging them for pickup.
Account for all vehicles on the lot, ensuring they are operational and communicating issues to headquarters for resolution.