Logistics Sales/ Logistics Sales Operation Manager (EM7152)

Samsung SDS America•Duluth, GA

9d•Onsite

About The Position

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world. To learn more about Samsung SDS America, Inc. please visit www.CelloLogistics.com. The Logistics Sales Operation Manager oversees end-to-end logistics operations across freight forwarding and warehousing distribution, ensuring timely and cost-efficient service delivery. This role manages new business setup, daily operations, vendor performance, and customer relationships to maintain high service standards. Responsible for financial oversight, revenue forecasting, cost optimization, and internal governance compliance. Leads and develops the operations team while driving process improvements and operational excellence. Acts as the key escalation point for operational issues, ensuring seamless execution across all shipment types and locations.

Requirements

High School diploma required; Bachelor’s in Business, Marketing, Logistics, Supply Chain, or related field preferred
4+ years of experience preferred in highly desirable in logistics, 3PL, or operation manager roles
English/ Korean Bilingual required to communicate with customer preferred
Proven logistics operation management experience in logistics, freight forwarding, or related industries
Understanding of logistics operations, pricing, and financial basics (AR/AP)
Excellent communication, presentation, and problem-solving skills
Strong organizational skills and ability to manage multiple priorities
Self-motivated, enthusiastic, and team player
Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
Willingness to travel up to 30% in the U.S.
Ability to work on-site in Duluth, GA

Nice To Haves

Background in W&D operations: FTL, LTL, warehouse transportation, and fulfillment services preferred
Experience in ocean/air freight forwarding preferred

Responsibilities

New Business Setup & Launch
Daily Operations Management
Customer Relationship & Complaint Resolution
Vendor & Carrier Management
Financial Management & Revenue Forecasting
Operational Efficiency & Cost Optimization
Internal Approvals & Governance
Process Improvement & Cross-Functional Collaboration

Benefits

Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.
401(k) with Company Match Invest in your future with our competitive retirement savings plan—and we’ll match your contributions.
Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses.
Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug.
Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life’s biggest moments.
Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage.
Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.
Wellness Programs From fitness incentives to mental health support, we’ve got your well-being covered.
Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career.
Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication.
Subsidized Lunch Support Savor your meals with our support.
...and more! Explore additional benefits and programs designed to support you both at work and in your personal life.