Logistics, Reverse Logistics, and 3PL Manager
About The Position
Since 1974, Wittenbach has been a leading provider of innovative cash automation and security solutions for financial institutions. Our commitment to customer satisfaction and delivering results has driven our growth. With over 200 highly trained service professionals throughout our service area, we ensure rapid response to our customer’s service needs. The corporate office is in Sparks, Maryland along with regional operations in Hunt Valley, MD, Coatesville, PA and Charlotte, NC. Our Sales and Service footprint spans the Mid-West and East Coast. Job Summary: The Manager of Logistics, Reverse Logistics & Third-Party Warehousing is responsible for overseeing the end-to-end movement, storage, recovery, and disposition of equipment and materials supporting Wittenbach’s security, cash automation, and branch transformation solutions. This role manages outbound logistics to customer sites, inbound and reverse logistics from field removals and upgrades, and day-to-day relationships with third-party warehouses and logistics providers. The ideal candidate brings strong operational discipline, vendor management expertise, and a continuous-improvement mindset to ensure cost-effective, secure, and timely delivery of equipment across a national footprint.
Requirements
- Experience managing third-party logistics and warehouse providers
- Strong understanding of inventory management and asset tracking
- Proven ability to manage multiple priorities in a fast-paced, service-driven environment
- Bachelor’s degree in Supply Chain, Logistics, Operations, or related field (or equivalent experience)
- 5+ years of experience in logistics, reverse logistics, or warehouse management
- Forklift certification required.
Nice To Haves
- Experience supporting field service organizations or nationwide deployments
- Background in security equipment, financial services hardware, electronics, or regulated assets
- Familiarity with refurbishment, redeployment, or lifecycle management programs
- Experience with ERP, WMS, or inventory management systems
Responsibilities
- Maintain visibility and accountability for inventory across warehouses, transit, and field locations
- Improve inventory accuracy, turnover, and utilization
- Implement processes to reduce shrink, damage, and obsolescence
- Support asset tracking for serialized equipment and regulated materials
- Identify opportunities to streamline logistics and reverse logistics workflows
- Drive cost reductions through vendor negotiations, consolidation, and process efficiencies
- Implement best practices for logistics, warehousing, and returns management
- Leverage data and reporting to inform decisions and forecast capacity needs
- Partner closely with Field Service, Operations, Project Management, Procurement, Finance, and Sales
- Support large-scale deployments, branch transformations, and national rollouts
- Ensure logistics readiness aligns with customer commitments and installation schedules
Benefits
- Health Insurance: Medical, dental, and vision coverage
- Financial Protection: Identity theft protection and voluntary life insurance
- Time Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday)
- Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund
- Retirement Savings: 401(k) retirement plan with employer match
- Flexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Life Insurance: Employer-paid life insurance, short-term disability, and long-term disability
- Professional Development: Paid training opportunities and Education Assistance Program
- Referral Bonus: Earn up to $5,000 for referring new employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
