Logistics Operations Manager

Google • Phoenix, AZ

13h • $111,000 - $159,000

About The Position

Google Cloud Logistics (GCL) enables Alphabet to innovate at extraordinary speed and scale within our Data Center and Third Party Data Center locations. GCL leads and manages all logistics operations required within the Google data center campuses, Jenga's and mini-clusters in North and South America. Standard services include receiving, shipping, quality control, rack movements, rack placement, tray assembly, cabling, spare parts management, decommissions, returns and return merchandise authorizations (RMA's).

Build, Run and Innovate Google’s Logistics Network to deliver equipment at speed, scale, efficiency and predictability in a sustainable and compliant manner through operational excellence. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We are proud to be our engineers' engineers. We keep our networks up and running, ensuring our users have the best and fastest experience possible. We deliver and maintain capacity for Google’s YAWN and Third Party Data Centers, driving speed, growth, value and resiliency for our partners and customers.The US base salary range for this full-time position is $111,000-$159,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google [https://careers.google.com/benefits/].

Requirements

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in a customer or client-facing role, supporting logistics operations.
• 5 years of experience building relationships with stakeholders or clients.
• 5 years of experience identifying issues in processes and creating solutions, and working with cross-functional teams to drive these changes.

Nice To Haves

• MBA or Master's degree.
• 5 years of experience analyzing data and generating business insights in order to guide business decisions.
• Experience managing operations in multiple locations simultaneously.
• Experience in data center logistics.
• Ability to be successful in operations management, problem-solving, third-party logistics vendor relationships, budget creation, and cost management.

Responsibilities

• Own the day-to-day logistics operations management of multiple data center locations.
• Create, lead, and support cross-functional company initiatives/projects. Drive alignment and prioritization of initiatives in a changing environment with many interdependencies.
• Manage third-party logistics partners with associates on their teams dedicated to our account. Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements.
• Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.
• Recognize improvement opportunities to the cost or quality of services to be provided. Be proactive in turning these thoughts into a documented business case, present the business case to your peers and management for approval, and provide ongoing project management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager