Logistics & Fulfillment Associate

Ossium Health•Indianapolis, IN

14d

About The Position

Ossium Health is seeking a Logistics & Fulfillment Associate to support product labeling, packaging, and shipment of our cellular and tissue-based products. This role ensures that materials are packaged correctly, labeled accurately, and shipped under strict environmental and regulatory controls. The Logistics & Fulfillment Associate will handle domestic shipments using dry ice shippers and liquid nitrogen (LN₂) dry shippers, ensuring that every shipment maintains product integrity and complies with all regulatory and company requirements. This role will also support general site logistics needs, including preparing and shipping research samples, materials, and supplies, while maintaining accurate records and inventory of outgoing materials. This position reports to the Product Fulfillment Supervisor.

Requirements

High school diploma or equivalent
1+ years of experience in shipping, fulfillment, logistics, or related field
Experience preparing domestic shipments (e.g., FedEx, UPS, or courier services)
Strong attention to detail and ability to follow SOPs and Good Documentation Practices (GDP)
Competent in labeling, packaging, and maintaining accurate shipment records
Comfortable working with shipping management systems and Microsoft Office tools
Strong communication and teamwork skills
Ability to prioritize tasks in a fast-paced and regulated environment

Nice To Haves

Associate’s or Bachelor’s degree
Experience working in GMP, biotech, or pharmaceutical settings
Familiarity with temperature-controlled shipping methods, including dry ice and LN2 dry shippers

Responsibilities

Label, package, and prepare Ossium products (cells and tissue) for shipment under temperature-controlled conditions (dry ice or LN2 dry shippers)
Verify accuracy of product labeling, documentation, and shipping manifests
Coordinate courier pickups, track shipments, and ensure timely delivery to customers and partners
Maintain shipping and fulfillment areas in a state of audit readiness
Follow all GMP and biosafety practices when handling clinical or biological materials
Maintain accurate records of outgoing shipments, including batch records, shipping logs, and chain-of-custody documentation
Manage inventory of shipping supplies (labels, boxes, packaging materials, dry ice, LN2 shippers)
Support internal tracking systems to ensure visibility of all outgoing and returned shipments
Assist with reconciliation of materials and coordination with Quality Assurance for release and documentation review
Support the shipment of research samples, materials, and other site-related items as requested
Partner with Operations, Quality, and Facilities teams to ensure materials flow efficiently and compliantly through the site
Participate in audits, inspections, and improvement initiatives as needed
Assist in maintaining a safe and organized work environment in the fulfillment and shipping areas