Lead ERP System Management: Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently. Collaborate with stakeholders across various departments to understand their needs and ensure that the ERP and related systems support their business processes. Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing/transition-to-run. Ensure system stability and compliance with relevant regulations and security standards. Manage portfolio of projects to enhance ERP and Logistics & Finance applications, quality, availability, and costs. Team Leadership: Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth. Lead IT Service Operations: Ensure service excellence and seamless delivery of IT Logistics & Finance services. Managing enhancements, new feature development, incidents, and standard change request to be delivered on time. Manage relationship with external vendors and service providers to ensure the delivery of high-quality services. Create and maintain knowledge base for internal IT (team and service desk) and end-user usage. Manage the assets and lifecycle of applications in the IT Logistics & Finance portfolio. Ensure compliance with IT policies and procedures, including data security and privacy. Drive Continuous Improvement: Identify and execute on opportunities for process improvements and system enhancements to increase efficiency and effectiveness. Stay up-to-date with emerging IT trends, technologies, and industry best practices. Proactively identify opportunities for process improvement, system optimization, and automation.
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Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees