IT Logistics Associate

EOS•Menlo Park, CA

3h•$22 - $23

About The Position

As an IT Logistics Associate , you’ll play a key part in ensuring the seamless delivery, support, and lifecycle management of IT hardware and related logistics operations. You will be responsible for overseeing and executing critical deployment and inventory tasks, maintaining accurate asset records, coordinating shipments, and providing responsive desk-side support. Your attention to detail, organizational skills, and commitment to service excellence will directly support a world-class employee experience across the region.

Requirements

Experience working in logistics, warehousing, or manufacturing preferred but not essential.
Proficiency in Microsoft Office.
Familiarity with inventory management tools preferred but not essential.
Excellent communication skills, both verbal and written.
Effective Time management skills.
Strong organizational skills and attention to detail.
Collaborative.
Exceptional professionalism and customer service skills.

Responsibilities

Supervise and complete materials and equipment requests.
Deployment of desktops, laptops, phones (mobile & Desk) & Monitors.
Ensure safe disposal of equipment.
Provision of desk-side support and quick-fix management.
Provide troubleshooting support where appropriate.
Proactively manage Inventory levels within Deployment remit.
Work with data entry system to ensure traceability and accuracy.
Restock of IT cabinets and vending machines
Manage e-waste solution & donation requests.
Collection of IT equipment from employees (Terminations, Upgrades etc.).
Monitor, update and maintain SRT/Task queues on a regular basis
Coordination of Delivery of N00b phones within NORAM region.
Ensuring timely delivery ahead of Orientation dates set out by client.
Assist with Desk moves.
Liaise daily with Inventory teams across the NORAM region.
Perform regular inventory count and maintain inventory stock levels of standard equipment.
Receiving new hardware (inbound stock).
Participate in daily/weekly/monthly cycle counting as directed by Site Lead.
Coordinate shipping to NORAM & Global locations
Any other projects assigned by management.