Logistics Driver Coordinator

PRIORITY WASTE RESOURCES LLC • Charter Township of Clinton, MI

25d • Onsite

About The Position

In your role as a logistics driver coordinator, you will help facilitate the operations of the waste cycle and work as a liaison between customers and drivers. In this role you communicate over the phone, via chat, video, while monitoring technology to ensure efficient service to our customers in residential and commercial lines of business. You will work as team to drive enhancements in both our customer and driver experience by providing real time logistics support in a dynamic environment.

Requirements

• Good communication and organizational abilities
• Must be able to work 8 AM to route completion, and additional Saturdays
• Excellent communication and people skills
• Familiar with laws, regulations, and ISO requirements as they apply to logistics
• Good computer skills, especially working knowledge of Enterprise Resource Planning (ERP) software
• Good decision-making skills
• Drives a culture of “Do It Safe, Do It Right the First Time” with actions and words daily
• Ability to work with minimal supervision
• People who excel in a collaborative environment (team players)
• A willingness to do whatever the situation calls for
• An excitement to be part of a growing organization
• A genuine understanding that the quality of your work has a direct impact on the company’s success

Responsibilities

• Compiles carrier and route assignments
• Provides support for both drivers as they complete their routes and the customers, they service throughout the day
• Responds to and resolves complaints and problems
• Interacts with employees and outside customers via phone, Microsoft Teams chat and video.
• Collaborates and communicates with logistics team, customer service representatives, quality personnel, and other internal teams involved in the waste removal cycle
• Tracks, traces, and updates the status of daily waste removal routes
• Participates in continuous improvement training and assists with training drivers on new procedures.
• Remotely monitors waste storage areas, waste documentation, equipment, and procedures from our corporate office in Clinton Township, MI

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed