Logistics Coordinator

Aston CarterVirginia Beach, VA
11d$28 - $30Onsite

About The Position

We are seeking a diligent and proactive Logistics Coordinator to join our growing team. The role involves handling quotations, inquiries, and orders to ensure customer satisfaction and support our company’s expansion. This position plays a crucial part in our sales operations, contributing directly to the growth of our organization.

Requirements

  • 3+ years of logistics experience
  • ISO 9001 experience required
  • RFQ experience is required
  • Strong communication, organization, and time management skills.
  • Ability to handle multiple priorities in a fast-paced environment.
  • Bachelor’s degree or equivalent experience required; an associate's degree will be considered.
  • Experience in manufacturing or shipping/receiving is highly valued.

Nice To Haves

  • Experience with ERP systems (e.g., M2M) is preferred.
  • Familiarity with international trade regulations (e.g., EAR, Export Control Compliance).
  • Basic data analysis skills and experience assisting in sales reporting.
  • Participation in cross-functional improvement initiatives.
  • Understanding of Incoterms 2020 and international shipping documentation.
  • Graduate-level education is a plus.

Responsibilities

  • Review customer inquiries and prepare quotations in coordination with Product Engineering and Production Planning & Purchasing.
  • Check inventory availability and obtain freight quotes and vessel schedules.
  • Ensure all documents are filed properly in compliance with current ISO 9001 standards.
  • Review and verify Purchase Orders to ensure alignment with quoted terms for both domestic and export orders.
  • Enter orders into the system and verify delivery feasibility with Production Planning.
  • Negotiate delivery changes with sales representatives or customers as needed.
  • Confirm order details and send order acknowledgments.
  • Ensure full compliance with export control regulations for export orders.
  • Track production status to ensure timely delivery and arrange shipments using appropriate carriers.
  • Obtain freight quotes and prepare all necessary shipping documentation as per customer requirements.
  • Provide shipping instructions and ensure compliance with export regulations for international shipments.
  • Identify and coordinate solutions for issues affecting design, delivery, or customer requirements.
  • Serve as a liaison between customers and internal departments and negotiate to solve issues.
  • Coordinate customer inspections and visits, including scheduling, logistics, accommodations, and meal arrangements.
  • Support hosting annual customer engagement activities.
  • Assist the Marketing Manager and other marketing staff with inventory purchasing, control, and administrative tasks.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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