Actigraph is seeking a Logistics Coordinator to supports the Logistics Manager with reverse logistics and inbound material flow regarding all customer returns. The primary responsibility of this role is to receive, verify, process, and schedule incoming return shipments while ensuring accuracy, timely communication, and proper documentation. This position works closely with Inventory, Quality, Sales, and Project Management to resolve discrepancies and maintain smooth returns processing. The coordinator also provides general support to the broader logistics team as needed to meet departmental and operational goals. All responsibilities are to be performed in accordance with the ActiGraph core values, standards, policies, and procedures. The essential duties and responsibilities for this role include: Returns processing & documentation. Navigating multiple software systems. Communicating cross-functionally to prioritize incoming returns. Ensure proper handling and processing of returned items. Compiling data for reports. Observe and maintain compliance with all company policies, plans and procedures, including but not limited to safety, security and regulatory. Providing general logistics support. Receive, log, and process incoming return shipments accurately using multiple software systems. Manage all paperwork, item verification and in-bound shipping associated with customer RMAs Inspect returned materials for quantity, condition, and compliance with RMA guidelines. Clean and disinfect devices that customers return. Act as a liaison between Logistics, Project Management, and Sales for return-related issues. Prepare return status reports or metrics for management review. Coordinate with carriers, customs, and clients to ensure complete documentation and clearance. Track and monitor return shipments to identify delays and proactively resolve clearance-related issues. Ensure returns processes adhere to company policies and regulatory requirements. Provide backup support for shipping. Collaborate with team members to ensure department goals are met during peak volumes or staff shortages. Any and all other duties necessary for the position All responsibilities are to be performed in accordance with the ActiGraph core values, standards, policies and procedures.