Logistics Coordinator

Mizu•Lindon, UT

About The Position

The Logistics Coordinator is responsible for coordinating and optimizing inbound and outbound shipments across multiple states. This role supports both business-to-business (B2B) and direct-to-consumer (DTC) fulfillment, ensuring timely, accurate, and cost-effective transportation of goods. The ideal candidate is detail-oriented, highly organized, and comfortable working with carriers, warehouses, and internal teams in a fast-paced, multi-channel environment.

Requirements

2+ years of experience in logistics, transportation, or supply chain coordination.
Hands-on experience with LTL freight and multi-state shipping.
Familiarity with both B2B and direct-to-consumer fulfillment models.
Strong organizational skills with the ability to manage multiple shipments simultaneously.
Proficiency in Microsoft Excel and logistics or shipping software.
Strong attention to detail and follow-through
Clear and professional communication skills
Problem-solving and proactive issue resolution
Ability to work cross-functionally with sales, operations, and warehouse teams
Comfortable working in a fast-paced, deadline-driven environment
Ability to handle time-sensitive issues outside standard business hours as needed.

Nice To Haves

Experience working with 3PLs and freight brokers.
Knowledge of ERP or WMS systems (e.g., NetSuite, SAP, Oracle, or similar).
Experience in a high-volume or multi-location operation.
Understanding of freight invoicing and basic cost analysis.

Responsibilities

Coordinate inbound and outbound shipments, including parcel, LTL, and occasional FTL freight.
Schedule pickups and deliveries with carriers and third-party logistics providers (3PLs).
Track shipments across multiple states and proactively resolve delays, damages, or delivery issues.
Prepare and review shipping documents including BOLs, packing lists, and delivery confirmations.
Communicate regularly with carriers, freight brokers, and fulfillment partners.
Request and compare freight quotes; select cost-effective shipping options while meeting service requirements.
Maintain carrier performance records and escalate recurring service issues as needed.
Support fulfillment operations for both wholesale customers and direct-to-consumer orders.
Ensure shipping requirements and delivery timelines are met for key B2B accounts.
Assist with returns, refused shipments, and freight claims.
Collaborate with warehouse teams to ensure accurate shipment preparation and inventory availability.
Enter, update, and maintain shipment data in ERP, WMS, or shipping systems.
Reconcile shipping invoices and support freight cost tracking and reporting.
Ensure compliance with shipping regulations, carrier requirements, and internal SOPs.
Identify opportunities to improve shipping efficiency, reduce costs, and streamline logistics processes.
Support audits and documentation related to freight and transportation activities.