Logistics Coordinator

The Raymond Corporation

3d • Onsite

About The Position

As the Logistics Coordinator, your primary responsibility is to plan and coordinate transportation while ensuring the timely flow of customer orders to meet on-time delivery targets. You will play a crucial role in facilitating the efficient and timely transport of products between Carolina Handling facilities, suppliers, and customers, all while adhering to company policies and governmental regulations. Your duties also include maintaining consistently effective communication with all relevant parties, including suppliers, internal and external customers, as well as field personnel. By fostering clear and open lines of communication, you will contribute to the smooth operation of logistics activities and ensure customer satisfaction. Overall, your role is pivotal in ensuring the seamless movement of goods, maintaining compliance with regulations, and upholding high standards of customer service throughout the supply chain process.

Requirements

• Minimum of high school diploma or equivalent; associate degree preferred or 2-3 years of relevant experience.
• Possess excellent customer service skills to ensure client satisfaction.
• Basic PC knowledge and data entry skills are required for efficient operations.
• Excellent organizational and time management skills to handle multiple tasks and meet deadlines effectively.
• Ability to interact effectively with team members, fostering good working relationships.
• Basic understanding of mechanical concepts to facilitate logistics operations involving machinery or equipment.
• Strong mental resilience to maintain composure and effectiveness under pressure or stressful situations.
• Excellent written, verbal, and listening skills for clear and effective communication with internal and external stakeholders.
• Exhibit a keen eye for detail and the ability to prioritize tasks effectively to manage workload efficiently.

Responsibilities

• Distribution Coordination and Execution
• Coordinate, plan, and execute distribution operations in accordance with company procedures.
• Ensure timely processing of all shipments and determine appropriate volume.
• Coordinate pick-up and delivery activities, ensuring adherence to delivery requirements.
• Schedule and dispatch trucks accurately and promptly to meet customer demand efficiently.
• Tracking and Documentation
• Prepare and maintain necessary distribution documents and records for efficient tracking and reporting.
• Track shipments from pickup through delivery, utilizing software applications for real-time monitoring.
• Provide accurate and timely updates to relevant parties regarding shipment status.
• Collaboration and Improvement
• Collaborate with cross-functional teams to ensure objectives are met across all areas of operation.
• Negotiate with transportation providers to secure optimal rates and service quality.
• Review existing distribution instructions and recommend improvements.
• Manage new initiatives and participate in logistics projects to drive continuous improvement.
• Reporting and Problem-Solving
• Maintain daily, weekly, and monthly reports and statistics to track performance and identify trends.
• Actively engage in problem-solving to address issues and challenges as they arise.
• Perform any other duties as assigned or required to support the company's overall operations and objectives.

Benefits

• Medical, Dental and Vision Insurance, Prescription Drug Plan.
• Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
• Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
• Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
• Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.
• Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.
• Company-sponsored social events and team-building activities.
• Employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees