Logistics Coordinator II

3MD Inc. • Redmond, WA

11d

About The Position

The Logistics Coordinator II is responsible for ensuring that all product is delivered per the client’s guidelines while operating within Denali processes and procedures. The Logistics Coordinator II provides client support on behalf of multiple Denali resources (i.e. Project Managers, Service Engagement Managers, and Service Delivery Managers). They will assist with the movement and tracking of client orders as they move through the delivery cycle, from pre-planning to project wrap-up. The Logistics Coordinator II position will also create, update, and document processes and procedures as needed.

Requirements

• High School Diploma or equivalent required
• 3-5 Years of Experience
• 3-5 years of experience in Logistics
• 3-5 years of experience working in Value Added Reseller or Warehousing environments
• Excellent communication skills with the ability to communicate effectively across technical and business-focused audiences
• Ability to mitigate project roadblocks for delivery requests that are received outside of the standard process
• Ability to understand the logistical aspects of product life cycles, including coordination
• Excellent multi-tasking skills (this is a very fast-paced environment)
• Positive, outgoing customer focused with excellent customer service skills
• Comfortable and willing to work in a constantly changing environment, and able to work with minimal direction
• Strong administrative abilities
• Comfortable and familiar with Microsoft Office (Word, Excel, Outlook, etc.)
• Able to communicate with people at all levels of organizations, and with many different personalities

Nice To Haves

• Knowledge of IT terminology is a plus

Responsibilities

• Be responsible for ensuring that all parts of every project that involves services logistic services are successful
• Assist with the movement and tracking of client orders as they move through the delivery cycle – from pre-planning to project wrap-up
• Create, update, and document processes and procedures as needed
• Interact with all aspects of our organization. Coordination of: Communication Customer Satisfaction Project Coordination
• Develop an understanding of customers' needs and take actions to ensure that such needs are met
• Report project plans, progress, and results
• Coordinate transportation providers to ensure prompt and proper movement of shipments
• Respond to customer inquiries and refer clients to the proper channels
• Review purchase orders and shipping documents to ensure accuracy
• Make special shipping arrangements as necessary
• Track and fix shipping errors
• Prepare bills and invoices
• Ensure that the quality of all services provided meets the required standards
• Maintain logs and records of warehouse stock and executed orders

Benefits

• U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
• U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays.
• Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time.
• Additional paid sick leave is also provided if required by state or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees