Logistics Associate, Resale

Community Action House • Holland, MI

14d • $17 - $18 • Onsite

About The Position

The Logistics Associate, Resale is responsible for assisting in receiving and delivering items throughout the Community Action House organization by driving and picking up donations from donor homes and organizations. Each day, you’ll assist in coordinating, receiving, delivering and moving large items (such as furniture) for the Resale Store and food donations for the Food Club and Community Kitchen. This role will deliver a positive experience to our customers, clients and staff while ensuring that in-kind donations are distributed to all areas of the organization. You will also assist in light maintenance of facilities.

Requirements

• 1+ years of relevant experience required
• No supervisory experience required
• High School Diploma required; or equivalent education or experience
• Valid driver’s license in good standing
• Valid chauffeur’s license (or ability to obtain)
• ServSafe Certification (or ability to obtain)
• Experience driving a truck and performing delivery duties, with the ability to drive Community Action House vans and 26-foot trucks.
• Drivers record in good standing, with the ability to obtain a Chauffer's license.
• Experience working in customer service or in a public-facing environment.
• Ability to navigate regular work interruptions while remaining adaptable to various tasks.
• Ability to follow GPS directions required with knowledge of routes around the greater Holland community preferred.
• General knowledge of facilities maintenance and an eagerness to learn.
• Interest and ability to work effectively in collaboration with diverse groups of people.
• Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
• A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
• Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.
• Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.
• Access to consistent and reliable transportation

Nice To Haves

• Basic conversational Spanish proficiency desired

Responsibilities

• Pickup and Delivery: Pick up and deliver items from donor homes and businesses, suppliers, and retail partners, ensuring timely deliveries and pickups. This includes moving large and heavy items by hand, in and out of delivery vehicles, residential homes, and commercial spaces using proper lifting techniques and equipment (dollies, hand trucks, ramps, etc.).
• Food Handling: Ensure food is properly handled in a food safe manner (training for this role includes ServSafe or other food handling certification).
• Loading and Unloading: Assist with the loading and unloading of stock, sometimes using equipment such as hand trucks, dollies, or pallet jacks. Ensure all items are properly secured within the vehicle to prevent damage.
• Customer Interaction: This role builds and maintains relationships with donors, volunteers and guests throughout workday interactions ensuring a positive experience.
• Safe Operation & Compliance: Safely operate Community Action House vehicles (van or box truck) in various traffic and weather conditions, adhering to all local traffic laws, company policies, and Department of Transportation regulations.
• Documentation & Reporting: Maintain accurate records of donations, mileage, fuel usage, and hours of service. Use a mobile application for routing and pickup/delivery tracking.
• Vehicle Maintenance & Inspection: Perform daily pre-trip and post-trip vehicle inspections, reporting any mechanical issues or maintenance needs to the Logistics Manager promptly. Maintain cleanliness of vehicles exterior and interior.
• Facilities Maintenance: Conduct regular inspections to identify and address maintenance needs. Complete minor repairs and maintenance including but not limited to: repairing wall damage, painting, floor maintenance. Perform regular maintenance of the grounds, including but not limited to: lawn maintenance, snow removal and salting, trash removal.
• Other duties as assigned, including but not limited to general warehouse and retail inventory duties such as sorting goods, organizing inventory, or staging products for sale.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED