Logistics and Administrative Specialist

Palmetto Yacht Management•Fort Pierce, FL

44d

About The Position

As our Logistics and Administrative Specialist, you won't just be performing tasks—you'll be the central hub ensuring the seamless and compliant transport of boats across the region. You will play a vital role in customer satisfaction, driver coordination, and overall business efficiency.

Requirements

Unrivaled Organizational Skills: You can effortlessly juggle multiple priorities and deadlines under pressure.
Exceptional Communication: Strong written and verbal skills to communicate clearly with drivers, clients, and management.
Tech Savvy: Proficiency in Google Suite (Docs, Sheets, Calendar) is required.
Problem Solver: A proactive approach to identifying issues and implementing effective solutions independently.
Attention to Detail: Proven strong data entry skills and an acute focus on accuracy.
A high school diploma or equivalent is required.

Nice To Haves

Previous experience in a role requiring logistics, administration, or coordination is preferred.
Experience within the transportation or boating industry is a significant plus.
Experience with route planning and/or fleet management is highly valued.
Associate's or Bachelor's degree in Business Administration, Logistics, or a related field is a bonus!

Responsibilities

Provide support in planning and coordinating complex boat transport schedules, including strategic route planning to ensure on-time, damage-free delivery.
Be the go-to point of contact for drivers, haulers, and customers, providing real-time updates and skillfully resolving logistical challenges as they arise.
Assist directly with permit applications and ensure all hauling operations strictly adhere to local, state, and federal regulations.
Maintain meticulous tracking of licensing, permits, and insurance documentation for both our professional drivers and specialized equipment.
Handle day-to-day office tasks, including precise data entry, digital and physical record maintenance, and processing critical documentation (invoices, work orders).
Prepare essential reports on logistics and operations for management, providing clear insights to drive better business decisions.
Provide crucial support with initial HR onboarding and applicant processing, which includes conducting preliminary interview phone calls.
Professionally and accurately answer customer inquiries via phone and email, providing clear information on service offerings, scheduling, and providing knowledge..
Coordinate with partners to schedule appointments, deliveries, and pickups, ensuring every interaction builds a positive, lasting relationship.
Promptly and professionally address any internal and external customer concerns or complaints, turning challenges into opportunities for five-star service.