Logistics Administrative Coordinator

Surge Staffing • Newark, OH

6d

About The Position

We are hiring a Logistics Administrative Coordinator to support daily dispatching, scheduling, and administrative operations in a fast-paced service environment. This role is ideal for candidates with experience in dispatch, logistics coordination, customer service, or field service support. You will be responsible for coordinating technician schedules, managing service requests, and ensuring efficient communication across teams.

Requirements

• Experience in dispatch, logistics coordination, scheduling, or administrative support
• Strong multitasking ability in a fast-paced, high-volume environment
• Proficiency with computer systems, scheduling software, or ERP systems
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills

Responsibilities

• Coordinate daily dispatching and scheduling of field technicians
• Manage high-volume inbound/outbound communication (phone, email, text)
• Prioritize and assign service requests in real time
• Use GPS, routing software, and mapping tools to optimize technician routes
• Perform accurate data entry in scheduling and ERP systems
• Track job progress, technician status, and service completion
• Communicate updates to customers and internal teams
• Coordinate parts, service timelines, and operational workflows
• Identify scheduling conflicts and adjust plans to maintain efficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees