Logistics Administrative Assistant

Alcom LLC•Winslow, ME

4h•Onsite

About The Position

This position is responsible for processing paperwork required for the shipment of trailers both domestically and internationally. It ensures that paperwork is completed accurately and follows transportation and export laws. The role provides coordination and administrative support to the Logistics Department and reports directly to the Logistics Manager.

Requirements

Proficiency in Microsoft Office required
Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
Manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
Prioritizes and plans work activities and uses time efficiently.
Demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
Meets productivity standards and completes work in a timely manner.
Adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Observes safety and security procedures and uses equipment and materials properly.

Nice To Haves

Accounting system experience preferred
Two years transportation/logistics or customer service experience preferred

Responsibilities

Coordinates delivery of products with dealers to ensure excellent customer service.
Prepares warranties, invoices, and NVIS/certificates of origins for scheduled loads.
Sends invoicing and payment terms for each shipment to dealers prior to delivery.
Invoices trailers and parts in the Genius system when they ship.
Assigns VINs to trailers that have been scheduled for production.
Submits financing requests to required companies for pre-approval prior to load shipments.
Effectively Communicates with Logistics Manager, shipping crew and sales team.
Instructs drivers on documentation and responsibilities related to deliveries.
Performs other administrative duties as assigned such as filing, scanning and copying.
Answers over flow incoming calls.
Completes all documentation for next-day shipments by the end of each day
Informs Logistics Manager and Sales Manager when accounts are overdue