Logistics Account Specialist
About The Position
The Enterprise Special Services (ESS) Linehaul team is growing rapidly and seeking a highly skilled and motivated Account Specialist to improve the shipper experience for vendors and sellers who ship with Inbound Transportation. As we continue to drive innovation within transportation and logistics, we consistently evaluate our current network shipper defects and drive improvements through shipper coaching and performance management. In this role, the candidate will work directly with shippers to create solutions, and take action to improve shipper performance metrics.
Requirements
- 2 years of Logistics, Supply Chain or Amazon experience preferred
- Understanding of basic data analytical skills
- Experience writing documents on topics such as process improvement proposals.
- Entry level knowledge of MS Excel; familiarity with Excel spreadsheets and ability to navigate and interpret data
- Interpersonal and customer service skills
- logistics
- supply chain
- Excel
- freight
- vendor management
- account management
- Fleet
- transportation
- Good relationship building skills, good at organization, communicate effectively on top of technical skills, going through lowest cost provide, managing disruptions as they occur, supply chain technical skills.
Nice To Haves
- Can be from supply chain or logistics, but they are open, a lot of support and training for hard skills, what is more difficult is the interpersonal and organizational skills, need to hit the ground running.
- Industries from top performers: Party Planners, event coordinators, real estate, sales, restaurants
Responsibilities
- Monitor, verify, and present data daily
- Overcome transportation disruptions and other barriers in real time
- Identify transportation defect root causes
- Maintain Daily logs on assigned shippers
- Lead weekly calls with assigned shippers
- Lead Daily Business Review Stand up calls spacer
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
