Logistics Account Manager

Minerals Technologies•Scottsbluff, NE

1d•Onsite

About The Position

Ameri-Co Logistics, Inc., a division of MTI, has an opening for an Account Manager in Scottsbluff, NE. The Account Manager is accountable for customer satisfaction, rate negotiations, and solution development for a broad range of customers is key aspects of the position.

Requirements

HS Diploma or equivalent required. 2 years college or knowledge/experience in truck transportation required.
Very comfortable with technology, computerized software, Satellite interface with trucks.
Multitasking, conflict resolution (customer demands/ to driver requirement/ safety)
Effective communication with variety of groups
Able to prioritize demands
Able to meet timelines to resolve and complete issue, actions
Knowledgeable of FMCSA Regulations of Driver HOS, Cargo security, Maintenance
Customer service, Transportation, Logistics/ Brokerage/ Supply chain
Customer service communication skills
Negotiating skills
Multi-tasking
Able to prioritize demands
Must have ability to speak and read English
Detail oriented

Responsibilities

Management shipment orders from assigned accounts and plants
Maintain customer relationship with all assigned accounts
Acquire new customers to achieve performance plans
Scheduling of shipments with shipping plant and receiving consignee
Secure carriers to provide service that achieve on time requirements
Accountable for carrier performance
Accountable for OTIF customer metric
Acquire sufficient carriers with adequate equipment to meet expectation of shipment pickup time
Negotiate with carriers on rates
Manage detention of carriers
Accountable for number of shipments handled, sales and gross profit margin of shipments handled
Position is accountable to manage 3,500 + shipments and 5 million annual shipment sales
Training in all OE components. Metrics of Voice of customer, Fleet utilization, Customer profitability will be utilized. Utilization of lean tools to improve efficiency.
Track and tracing of shipments to assure carriers are on schedule
Cross coverage of other Account Representatives book of business