Logistics Account Specialist

Aston CarterTempe, AZ
5d$23 - $23Onsite

About The Position

The Enterprise Special Services Linehaul team is growing rapidly and seeking a highly skilled and motivated Account Specialist to improve the shipper experience for vendors and sellers who ship with the Inbound Transportation. As Linehaul continues to drive innovation within transportation and logistics, we consistently evaluate our current network shipper defects and drive improvements through shipper coaching and performance management. In this role, the candidate will work directly with shippers to create solutions, and take action to improve shipper performance metrics.

Requirements

  • 2 years of Logistics, Supply Chain or Amazon experience preferred
  • Understanding of basic data analytical skills
  • Experience writing documents on topics such as process improvement proposals.
  • Entry level knowledge of MS Excel; familiarity with Excel spreadsheets and ability to navigate and interpret data
  • Interpersonal and customer service skills

Responsibilities

  • Monitor, verify, and present data daily
  • Overcome transportation disruptions and other barriers in real time
  • Identify transportation defect root causes
  • Maintain Daily logs on assigned shippers
  • Lead weekly calls with assigned shippers
  • Lead Daily Business Review Stand up calls spacer

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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