Logistics Account Manager

Aston Carter • Tempe, AZ

2d • $23 - $23 • Onsite

About The Position

As innovation within transportation and logistics continues to be a driving force, this role focuses on evaluating network shipper defects and implementing improvements through shipper coaching and performance management. The candidate will engage directly with shippers to develop solutions and take action to enhance shipper performance metrics.

Requirements

• Experience in account management and customer service.
• Proficiency in Excel.
• Problem-solving skills in transportation, intermodal, and supply chain contexts.

Nice To Haves

• Strong relationship-building and organizational skills.
• Effective communication skills.
• Experience in logistics, supply chain, or related industries such as party planning, event coordination, real estate, sales, or restaurants.
• Basic data analytical skills.
• Experience writing process improvement proposals.
• Entry-level knowledge of MS Excel and ability to navigate and interpret data.

Responsibilities

• Monitor, verify, and present data daily.
• Overcome transportation disruptions and other barriers in real time.
• Identify root causes of transportation defects.
• Maintain daily logs on assigned shippers.
• Lead weekly calls with assigned shippers.
• Conduct Daily Business Review Stand-up calls.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees