Logistic Operation Coordinator

BTI Solutions • Cerritos, CA

8h

About The Position

Logistic Operation Coordinator Responsibilities: Strong customer orientation and strong negotiating skills Background in import logistics, global import operations, and Customs Compliance Develops and maintains operational plans to include all business requirements of customers Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise Reviews KPIs for each business and performance regularly for customer satisfaction Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior Performs ad-hoc reporting, as required Performs other job-related duties as required Requirements/Qualifications: Minimum of 3 years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier) Warehouse (WMS) experience preferred Strong Excel spreadsheet and PowerPoint preparation skills Highly organized with the ability to manage multiple projects while paying close attention to detail Bilingual in English and Korean preferred Excellent analytical and problem-solving skills Great interpersonal skills, with the ability to communicate openly and effectively Works well under pressure and has a sense of urgency Strong work ethic Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word Bachelor’s Degree preferred Why work at BTI? We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.

Requirements

• Minimum of 3 years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier)
• Strong Excel spreadsheet and PowerPoint preparation skills
• Highly organized with the ability to manage multiple projects while paying close attention to detail
• Excellent analytical and problem-solving skills
• Great interpersonal skills, with the ability to communicate openly and effectively
• Works well under pressure and has a sense of urgency
• Strong work ethic
• Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word

Nice To Haves

• Warehouse (WMS) experience preferred
• Bilingual in English and Korean preferred
• Bachelor’s Degree preferred

Responsibilities

• Develops and maintains operational plans to include all business requirements of customers
• Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers
• SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance
• Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation
• Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
• Reviews KPIs for each business and performance regularly for customer satisfaction
• Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior
• Performs ad-hoc reporting, as required
• Performs other job-related duties as required

Benefits

• competitive compensation
• comprehensive health and wellness offerings
• opportunities for professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees