Logistic Operation Coordinator

BTI Solutions•Cerritos, CA

About The Position

Logistic Operation Coordinator Responsibilities: Strong customer orientation and strong negotiating skills Background in import logistics, global import operations, and Customs Compliance Develops and maintains operational plans to include all business requirements of customers Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise Reviews KPIs for each business and performance regularly for customer satisfaction Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior Performs ad-hoc reporting, as required Performs other job-related duties as required Requirements/Qualifications: Minimum of 3 years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier) Warehouse (WMS) experience preferred Strong Excel spreadsheet and PowerPoint preparation skills Highly organized with the ability to manage multiple projects while paying close attention to detail Bilingual in English and Korean preferred Excellent analytical and problem-solving skills Great interpersonal skills, with the ability to communicate openly and effectively Works well under pressure and has a sense of urgency Strong work ethic Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word Bachelor’s Degree preferred Why work at BTI? We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully. We are an outstanding national staffing company with 19 years of success Corporate Values 1. Guided by Integrity We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances 2. Strive for Excellence We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients 3. Stronger Together We embrace each other’s differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes 4. Think Big We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long-term success 5. Achieve Impact We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals.

Requirements

Minimum of 3 years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier)
Strong Excel spreadsheet and PowerPoint preparation skills
Highly organized with the ability to manage multiple projects while paying close attention to detail
Excellent analytical and problem-solving skills
Great interpersonal skills, with the ability to communicate openly and effectively
Works well under pressure and has a sense of urgency
Strong work ethic
Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word

Nice To Haves

Warehouse (WMS) experience preferred
Bilingual in English and Korean preferred
Bachelor’s Degree preferred

Responsibilities

Develops and maintains operational plans to include all business requirements of customers
Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers
SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance
Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation
Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
Reviews KPIs for each business and performance regularly for customer satisfaction
Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior
Performs ad-hoc reporting, as required
Performs other job-related duties as required