Login Specialist
About The Position
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Eurofins Built Environment Testing Central is seeking a Login Specialist to join our Houston, TX site location. The Login Specialist ensures efficient and accurate running of fast-paced laboratory tasks, including sample receipt/processing, interaction with clients, and the review and submittal of reporting. This position will require a high level of focus, detail-oriented accuracy and the ability to multitask.
Requirements
- HS Diploma
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Professional working proficiency in English is required, including the ability to read, write, and speak in English.
- Ability to handle multiple priorities
- Strong computer, scientific, and organizational skills
- Excellent communication (oral and written) skills and attention to detail
- Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
- Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Nice To Haves
- Previous Customer Service Experience (1-2 years of experience prefered)
- Proven Office organizational and administrative skills, including previous experience supporting data entry and utilizing Microsoft Office Applications
Responsibilities
- Perform Work Functions and Keep Records as per Approved SOP’s and/or Laboratory Policies
- Receive/Login Samples
- Generate Sample Reports/Invoices
- Manage Open Orders/Workflow
- Identify and Record Nonconformities on Corrective Action Requests (CAR) and on Preventive Action Requests (PAR).
- Correct Nonconformities and Potential Nonconformities
- Act as Liaison between Customers & Lab to Facilitate Completion of Work
- Greet/Welcome Walk-In Customers
- Monitor and Respond to Customer Requests
- Answer Phones and Screen Incoming calls for management
- Direct Lab Inquires to Lab
- Administrative Support to Managers/Supervisors
- Assist in Planning Staff Meetings/Birthday Celebrations
- Monitor office and kitchen supply inventory
Benefits
- comprehensive medical coverage
- life and disability insurance
- 401(k) with company match
- paid holidays
- paid time off
- dental and vision options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
