Lodging Supplier Manager, Senior Associate - Chase Travel

JPMorganChase•Eden Prairie, MN

About The Position

Step into a dynamic role at the intersection of travel innovation and strategic partnership management with Chase Travel. As a Lodging Supplier Manager, Senior Associate, you’ll play a pivotal part in shaping the future of our client hotel program, leveraging your expertise to foster seamless integrations and drive impactful business outcomes. Join a collaborative environment where your insights and leadership will directly influence program growth, operational excellence, and client satisfaction. As a Lodging Supplier Manager, Senior Associate within Chase Travel, you will be responsible for managing the connectivity, partner relationships, and revenue strategies for the Client hotel program. You will act as a subject matter expert (SME) for supplier integration, vendor requirements and partnerships, ensuring seamless operations and strategic growth. You will collaborate cross-functionally to drive program improvements, support client strategies, and maintain compliance with program agreements.

Requirements

5+ years of experience in partner management, hotel distribution, or travel technology
Strong knowledge of lodging connectivity solutions and supplier integration processes.
Excellent communication, project management, and stakeholder engagement skills.
Ability to analyze trends and make strategic recommendations.
Must be able to travel internationally.

Nice To Haves

Bachelor’s degree in Business, Hospitality, or a related field

Responsibilities

Serve as SME for supplier integrations, including onboarding new suppliers, vendor API migrations, and aggregator property selection for the client’s lodging program
Support new partner setup, including activation forms, profile setup, channel activation, revenue configuration and third party oversight.
Drive discussions to understand project intent, assess impacts, and provide actionable recommendations.
Engage with the client to understand and implement their sourcing strategy.
Provide input on new implementations that may affect or be affected by the global Lodging strategy and roadmap.
Manage distribution agreements and monitor compliance with distribution terms.
Provide escalation support for challenges raised by Account Management and Product teams.
Collaborate cross-functionally to ensure alignment of client, company, and supplier strategies.
Oversee revenue rule configurations for rates.
Collaborate with clients to define requirements and monitor trends.
Make data-driven recommendations to optimize revenue and program performance.