Lodge Manager

Kendrick Recruitment•Fremont, CA

7d•Onsite

About The Position

Kendrick Recruitment is currently seeking an experienced and dynamic Lodge Manager to join a luxury lodge collection based in the Greater Kruger area. This live-in role is ideal for a strong leader with a passion for delivering exceptional guest experiences and managing high-end lodge operations.

Requirements

Diploma or degree in Hospitality Management or a related field
Minimum of 5 years’ experience in a senior management role within a lodge or luxury hospitality environment
Comprehensive knowledge of all lodge departments
Strong financial acumen with experience in budgeting and cost control
Proven leadership and team management abilities
Excellent communication and guest service skills
Computer literate with experience in MS Office, PMS and POS systems
Familiarity with systems such as ResRequest, Semper, or PANstrat
Fluent in English
Valid driver’s license and ability to work flexible shifts in a live-in environment

Nice To Haves

Additional languages advantageous

Responsibilities

Oversee the day-to-day operations of the lodge, ensuring seamless functioning across all departments
Lead, train, and motivate a diverse team to maintain exceptional service standards
Manage guest relations, ensuring a high level of satisfaction and personalised experiences
Monitor and control lodge finances, including budgeting, cost control, and reporting
Ensure all operational standards, health and safety regulations, and company policies are upheld
Coordinate between departments including F&B, Housekeeping, Front Office, and Maintenance
Drive operational efficiency while maintaining the lodge’s luxury standards