Location Manager

Blankspaces•Long Beach, CA

About The Position

The Location Manager is directly responsible for a single location—including its staff, customers, partnerships, operations, facility, and account management. You’ll own both revenue and expense performance, develop and oversee front‑desk staff, engage members and local partners, oversee the full sales process, ensure smooth workflow operations, and maintain the physical space in tight coordination with other staff and managers to drive company success.

Requirements

Congenial, helpful, and professional personality
Must love people, and value compassion and respect
Strong interpersonal communication, writing, and grammar skills
Adaptable computer and tech capabilities
Reliable transportation, as you may be required to work at more than one location within SoCal
Commitment to work weekends when an event is scheduled
Flexible schedule, as you may be asked to stay late on relatively short notice, or work additional weekend shifts
Strong work ethic, matched with an understanding that there is little to no downtime in this job
Ideal candidate will have 2-3 years’ experience in hospitality, sales, or administrative positions
Ability to occasionally assemble/disassemble furniture, change light bulbs or other light handy work, lift up to 20–30 lbs
Work schedule 8 hour shift Monday to Friday Day shift

Nice To Haves

We HIGHLY value experience with MindBodyOnline, BaseCamp & PipeDrive

Responsibilities

Community Development: Plan and execute member events update community calendar, secure sponsor partnerships, foster relationships with local businesses, government, and community organizations; de‑escalate conflicts; implement cultural standards, review member feedback and surveys
Sales & CRM: Assist with lead generation and coaching staff on sales. Supervise the sales process and PipeDrive CRM documentation, track space‑usage metrics and generate reports, attend weekly sales calls, manage referral partner listings, provide content to marketing.
Operations: Ensure staff implement company workflows and documentation. Review weekly meeting‑room and event reservations, provide first‑level tech support onsite for members and bookings.
Facility Management: Conduct daily walkthroughs to restock supplies and identify repair needs, manage repairs, maintenance projects, and both regular and periodic cleanings. Coordinate with vendors as needed and manage monthly/ quarterly contracts.
Billing & Financial Administration: Ensure daily reservations and monthly memberships are properly billed. Oversee all account balances, accounts receivables and payables for the site. Forecast weekly income in reporting, coordinate delinquent collections, participate in weekly billing meetings.