Location Manager_COS

GO RENTALS•Colorado Springs, CO

2d•Onsite

About The Position

Go Rentals is a Hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. They serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities. Due to their impeccable reputation, they continue to experience exceptional growth. This position is the leader of a service and sales team comprised of Assistant Managers, Guest Service Managers, Lead Guest Service, Guest Service, Lead Drivers, Drivers, Car Washer Detailers and other staff members. This leader is accountable for achieving the assigned location’s guest service, sales, and profitability goals. This role provides direction and leadership to the FBO or Hotel based staff while responsible for the guest satisfaction and market share within the assigned location.

Requirements

Must have a Valid Unrestricted Driver’s License
Must have one to two years of driving experience and be insurable
Must be 21 years of age or older (Not Montana or Hawaii)
2-3 years of managerial experience
Experience in Sales and Customer Service in a luxury market preferred
Excellent Communication Skills
Minimum of a high school diploma or GED equivalent
Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.

Nice To Haves

Experience in Aviation, Auto Rental, Guest Services, or Hospitality
Willingness to travel for extended periods
Smartphone/tablet/technology savvy
College degree

Responsibilities

Accomplishes location sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned location; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions of employees
Achieves location sales operational objectives by contributing location sales information and recommendations to strategic plans and reviews
Meets location sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; determining fleet needs and maintaining fleet
Establishes sales objectives by creating a sales plan and quota for location in support of national objectives
Grows and expands guest base by counseling and coaching team members; building and maintaining rapport with key guests; identifying new guest opportunities; delivering exemplary guest service
Recommends fleet and services by identifying new opportunities, and/or product, delivery, and service changes; surveying consumer needs and trends; tracking competitors
Identify and target group guests that will generate business on behalf of Go Rentals but not conflict with FBO efforts
Utilize various prospecting resources to solicit and secure business on behalf of Go Rentals
Follow up on all business inquiries and leads and qualify business to generate revenue to impact performance
Create and execute account plans for assigned location to ensure maximum revenue and budgeted targets are achieved
Ensure business operations are covered at all times and make appropriate arrangements to provide coverage that adequately supports all business needs and areas of personal responsibility.
Be present to manage assigned field operations; responsibly managed the field schedule.
Ensure complete compliance with state, federal and local laws as well as compliance with the requirements of the FBO's and hotels in which Go operates or services. Ensure complete compliance to Go Rentals company policies and their enforcement.
Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
Adhere to and ensure that all activities and actions are compliant with Go Rentals Policies and Procedures
Any other duties as directed

Benefits

Medical
Dental Low and Vision paid 100% by employer
$25,000.00 Basic Employee Life/AD&D Insurance for individual employees
Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
Employee Assistance Program
Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
Identity Theft Assistance Services
Travel Assistance through Mutual of Omaha
COVID19 Resources (telehealth, mental health benefits and testing)
Pharmacy Discount Programs through CVS & Good RX
Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
401(k) Retirement Program
2 Weeks accrued Vacation with cash out program after 1st year
Generous Sick and Safe accrued time off program
Paid Holidays
Paid Birthday off
Cell Phone Pay of $40.00 a Month for hourly employees
$1,000.00 Referral Bonus Program for hourly employees
Employee Discounts for Auto Rentals (Friends & Family)
Employee Wholesale Auto Purchase Program
Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
Commission Program
Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between