Local Operations Manager -Big Island, VA

Paper Transport•Big Island, VA

19h•Onsite

About The Position

Local Operations Manager (Big Island, VA) Ready to lead the team to success? Enjoy building relationships with customers? We are looking for a dedicated team player to focus on exceeding our customer’s goals and expectations. You will create a team atmosphere where members feel valued. You will break through any barriers to build a solid partnership with the customer. We are proud to be recognized as one of the most trusted and admired dedicated providers in North America—and we’re even prouder of the people who make that possible. We’re excited for you to join us and bring your strengths, ideas, and energy to a company that is truly a great place to work. Apply today ! How can you be successful in this role? Collaborate with customer daily to address issues and ensure overall success Work with Team and drivers with safety as the focus. Address safety issues with drivers in a timely manner and respond with appropriate actions which may include warnings, probation, and possible termination. Communicate timely and effectively both through PS Tablet and over the radio with drivers. Communicate with drivers and customer to meet expectations and on time service requirements. Build strong relationships between drivers and management. Provide feedback both positive and constructive to drivers. Work effectively with safety and maintenance teams to address issues and concerns regarding drivers and equipment. Coach drivers on performance issues to include, company policy violations, and communicating effectively. Provide feedback to operations manager regarding driver issues/concerns that are not improving or may need further intervention with either operations or safety. Monitor drivers Hours of Service to ensure they are running within FMCSA regs.; ELD Exempt status Solicit drivers from other departments when necessary to cover schedules Daily expectations: Some duties include and not limited to: Payroll and timecards. Preparing Billing for all local accounts for PTI to bill weekly. Supervising the day to day Local operation, Addressing all issues both with Customer and staff Working with PTI HR, Payroll, Safety, and other operations teams. Keeping good documentation DM for All Spotters Interview and set up training and credentials for new driver hires in local fleet Manage the local schedule and filling open shifts Work Direct with customers. Attend Customer meetings. Point of Contact for GP/KBX needs Must also use GP system

Requirements

Leadership experience
Proficient in Microsoft products – Outlook, Excel, Word
Ability to navigate through multiple computer systems
Ability to adapt easily to change
Strong Attention to detail
Excellent relationship building and written & verbal communication skills
Transportation background of at least 1 year

Responsibilities

Collaborate with customer daily to address issues and ensure overall success
Work with Team and drivers with safety as the focus
Address safety issues with drivers in a timely manner and respond with appropriate actions which may include warnings, probation, and possible termination
Communicate timely and effectively both through PS Tablet and over the radio with drivers
Communicate with drivers and customer to meet expectations and on time service requirements
Build strong relationships between drivers and management
Provide feedback both positive and constructive to drivers
Work effectively with safety and maintenance teams to address issues and concerns regarding drivers and equipment
Coach drivers on performance issues to include, company policy violations, and communicating effectively
Provide feedback to operations manager regarding driver issues/concerns that are not improving or may need further intervention with either operations or safety
Monitor drivers Hours of Service to ensure they are running within FMCSA regs.; ELD Exempt status
Solicit drivers from other departments when necessary to cover schedules
Payroll and timecards
Preparing Billing for all local accounts for PTI to bill weekly
Supervising the day to day Local operation, Addressing all issues both with Customer and staff
Working with PTI HR, Payroll, Safety, and other operations teams
Keeping good documentation DM for All Spotters
Interview and set up training and credentials for new driver hires in local fleet
Manage the local schedule and filling open shifts
Work Direct with customers
Attend Customer meetings
Point of Contact for GP/KBX needs
Must also use GP system

Benefits

Excellent company culture
Comprehensive benefit package (medical, dental, vision, short-term disability, long-term disability, and life insurance)
Employer contributions to your Health Savings Account
401k Retirement Savings with company match
Paid Time Off and company paid holidays
Drive Your Wellbeing Program (third party nurse partner available at no cost to you for financial, emotional, and physical wellbeing support)
Financial Counseling Program
Employee Assistance Program
Ongoing training and employee development opportunities
Education Assistance Program for master’s degree