Lobby Lounge Server Assistant
About The Position
Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison. Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. The Server Assistant position’s primary responsibility is to assist with the needs of the servers and bartenders. This candidate must be highly motivated, energetic, and possess great communication skills. Job responsibilities include, although are not limited to: Display a congenial appearance and is well groomed at all times. Ability to handle a fast-paced work environment and detail-oriented qualities are necessary. Ensure all setups are ready for service according to standards. Assist service to colleagues in completing pre-shift duties; including polishing all serving trays, setup of the bar area for service, polish buckets and additional side duties as outlined in the pre-shift duties list. Assist staff in delivering a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations. It is the Server Assistant’s position to assist the service team in upholding these standards and see them through time after time. The Server Assistant is responsible for communication through the kitchen to the Front of House staff and vice versa. Their main job responsibilities are to expedite the completed dishes to the service area, provide table maintenance to servers, assist bartenders with set-up, glass polishing, and restocking of bar items. Assist service colleagues in breakdown and clean-up of service areas; i.e. all coffee and espresso service replaced and cleaned, all service items placed in storage areas, service trays cleaned and stored, bar area neat and tidy for next day's service.
Requirements
- Prior experience in a similar restaurant environment preferred.
- Food Handlers Card required.
- RBS Certification required.
- High School graduate
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written
- Ability to solve problems and make rational decisions.
- Knowledge of Restaurant operations, its services, and facilities.
- Must have superior guest service abilities as well as a complete understanding of California serving guidelines.
Responsibilities
- Display a congenial appearance and is well groomed at all times.
- Ability to handle a fast-paced work environment and detail-oriented qualities are necessary.
- Ensure all setups are ready for service according to standards.
- Assist service to colleagues in completing pre-shift duties; including polishing all serving trays, setup of the bar area for service, polish buckets and additional side duties as outlined in the pre-shift duties list.
- Assist staff in delivering a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations.
- Expedite the completed dishes to the service area
- Provide table maintenance to servers
- Assist bartenders with set-up, glass polishing, and restocking of bar items.
- Assist service colleagues in breakdown and clean-up of service areas; i.e. all coffee and espresso service replaced and cleaned, all service items placed in storage areas, service trays cleaned and stored, bar area neat and tidy for next day's service.
Benefits
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
