Lobby Bar Security (Part Time)

Wildhorse Resort & Casino•Pendleton, OR

8h•$15 - $20

About The Position

Responsible for maintaining a safe and secure environment for employees and customers regarding alcohol service. Adheres to all OLCC and Wildhorse regulations/policies regarding alcohol service/sales. Monitors the bars or gaming floor as assigned for alcohol service and guest behavior. Assists management in crowd control and supporting casino staff in any way possible.

Requirements

Six (6) months of Security, Law Enforcement, or Military service experience.
Effective communication auditory acuity, able to respond to questions and provide information.
High School Diploma or GED.
Stand or walk for long periods; physically detain disorderly guests as needed, perform routine bending and lifting of product up to 20lbs.; perform repetitive motions of arms, hands, wrists, and fingers; occasionally lift and maneuver up to 50lbs.; and works in the varied (hot, cold, noisy, smoky) environment.
Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
Must possess or obtain a Food Handler's certificate and an OLCC certificate within 30 days of employment.
Requires a High-Security Gaming License clearance.
Must be at least 21 years of age.

Responsibilities

Promotes exemplary guest service standards through prompt, efficient, and friendly service.
Check the ID of all guests who look below the age of 30.
Helps keep assigned areas and walkways clear of empty cups and trash.
Prevents customers from leaving or entering the casino and alcoholic-free areas with alcoholic beverages.
Assists management in identifying potential issues that may include intoxicated customers, possible altercations involving customers, and/or any illegal activity.
Cuts off and removes any alcoholic drinks from an intoxicated customer. Follows established notification procedures.
Assists casino security in the removal of problem customers from the casino.
Enforces alcohol service times with guests, assists with closing time, and removes alcoholic beverages.
Fill out the alcohol incident log book at the end of each shift and any security reports as needed.
Make sure minors stay on the assigned pathway through the casino floor.
Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the manager.
Adheres to company policies, regulatory laws, codes, department procedures, safety codes, etc.
Ensures that operations of equipment, tools, and materials are handled safely.
Promotes internal guest service standards with courteous and respectful behavior with co-workers.
Keeps calm and level-headed under stressful situations.
Obtains a First Aid and CPR certification within 30 days of employment.
Performs other duties as assigned.