Lobby Attendant

Commonwealth Hotels • Newport, KY

2d

About The Position

Join Our Team at Homewood Suites by Hilton Newport, Kentucky! The Homewood Suites by Hilton Newport, Kentucky, is seeking a Hotel Housekeeping Lobby Attendant or Hotel Houseperson. About Us: Working at the Homewood Suites offers numerous benefits, including professional growth within the globally recognized Hilton brand, access to comprehensive training, and career development opportunities. Located in the heart of Newport, our flagship Homewood Suites by Hilton offers a vibrant work environment with upscale amenities that set us apart. Our hotel features a stunning rooftop bar with breathtaking views of the Cincinnati skyline, a plaza-level restaurant and bar, and exclusive access to the Ovation community. As part of our team, you will be at the forefront ofdelivering exceptional service in a dynamic setting that includes a fitness center, on-site laundry facilities, and more. If you are passionate about hospitality and want to be part of a team that values your contributions, grow with us at Homewood Suites Newport Cincinnati. Why This Role? Working as a Hotel Lobby Attendant or Hotel Housekeeping Houseperson at Homewood Suites Newport offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Lobby Attendant or Hotel Housekeeping Houseperson allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out

Requirements

• High school diploma or equivalent
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.
• Applicants should have the flexibility to work weekends & holidays

Responsibilities

• General Cleaning & Maintenance
• Assisting room attendants by delivering linens, toiletries, and cleaning supplies.
• Cleaning public areas such as hallways, lobbies, elevators, stairwells, and meeting rooms.
• Removing trash and replacing garbage bags in common areas.
• Ensuring that housekeeping closets and carts are stocked and organized.
• Assisting in deep cleaning tasks as needed.
• Guest Assistance
• Responding to guest requests for additional towels, pillows, blankets, or other amenities.
• Assisting with luggage handling when required.
• Laundry and Linens
• Collecting, sorting, and delivering clean and soiled linens between housekeeping and laundry.
• Replace bed linens and towels in designated areas as needed.
• Setups and Special Requests
• Assisting in setting up banquet rooms, conference rooms, and event spaces.
• Moving and arranging furniture when necessary for guest needs or maintenance.
• Safety and Compliance
• Reporting maintenance issues such as plumbing, electrical, or HVAC problems to the engineering department.
• Follow hotel safety procedures and security policies.
• Ensuring compliance with sanitation and hygiene standards.

Benefits

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED