Lobby Attendant - PM shift

Sonesta Hotels•Columbus, OH

1d•Onsite

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Public Area Attendant is responsible for ensuring the cleanliness, organization, and overall appearance of all public areas within the hotel, both interior and exterior. This position plays a key role in maintaining a welcoming and sanitary environment for guests and team members while supporting the overall housekeeping department. Job Description Clean and maintain all public areas, including lobbies, restrooms, hallways, elevators, stairwells, meeting spaces, and outdoor walkways. Dust, sweep, mop, vacuum, and polish surfaces as assigned. Empty trash receptacles and replace liners as needed. Maintain cleanliness of glass doors, windows, and mirrors. Replenish supplies such as paper products, towels, and amenities in public restrooms. Report maintenance issues, safety hazards, or any areas in need of repair to the appropriate department. Assist with special cleaning projects as directed by the Housekeeping Supervisor or Manager. Maintain cleaning equipment and supplies in proper working condition. Ensure all assigned areas meet the hotel’s cleanliness and appearance standards at all times. Provide courteous and prompt service to guests, responding to inquiries or requests as needed.

Requirements

Previous housekeeping or janitorial experience preferred but not required.
Ability to work independently and efficiently with minimal supervision.
Strong attention to detail and commitment to cleanliness and safety.
Must be able to lift, push, or pull up to 25 lbs. and stand/walk for extended periods.
Availability to work flexible shifts, including weekends and holidays.

Responsibilities

Clean and maintain all public areas, including lobbies, restrooms, hallways, elevators, stairwells, meeting spaces, and outdoor walkways.
Dust, sweep, mop, vacuum, and polish surfaces as assigned.
Empty trash receptacles and replace liners as needed.
Maintain cleanliness of glass doors, windows, and mirrors.
Replenish supplies such as paper products, towels, and amenities in public restrooms.
Report maintenance issues, safety hazards, or any areas in need of repair to the appropriate department.
Assist with special cleaning projects as directed by the Housekeeping Supervisor or Manager.
Maintain cleaning equipment and supplies in proper working condition.
Ensure all assigned areas meet the hotel’s cleanliness and appearance standards at all times.
Provide courteous and prompt service to guests, responding to inquiries or requests as needed.