Loaner Vehicle Coordinator - Audi Pembroke Pines
About The Position
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Are you passionate about delivering exceptional customer service and keeping things running smoothly behind the scenes? Audi of Pembroke Pines is seeking a Loaner Vehicle Coordinator to join our team and help ensure a seamless experience for our service customers. At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
Requirements
- High school diploma or equivalent
- Strong ability to read and comprehend instructions, memos, and basic correspondence
- Comfortable presenting information in one-on-one or small group settings
- Ability to follow instructions delivered in written, verbal, or diagram form
- Must have a valid driver's license and a clean driving record
Nice To Haves
- Previous rental car experience is a plus
Responsibilities
- Coordinate with valet staff to ensure loaner vehicles are cleaned inside and out before being assigned to customers
- Confirm that each loaner vehicle has at least ¼ tank of fuel prior to handoff
- Conduct thorough vehicle check-ins for fuel levels and any existing damage before the customer departs
- Manage and maintain accurate documentation for all loaner contracts
- Prepare and stage loaner vehicles for early morning appointments
- Escort customers to their assigned vehicle, perform a walk-around inspection, and review preexisting damage and fuel levels
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
