Receptionist - Audi Pembroke Pines

Holman•Pembroke Pines, FL

3d•$20 - $25•Onsite

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Audi Pembroke Pines, part of the Holman Automotive Group, has an outstanding opportunity for a Receptionist to join our team. This role is essential in delivering exceptional customer service while providing administrative support across various departments.

Requirements

Minimum 1 year of relevant experience in customer service, front desk, or administrative roles.
Strong communication skills and a professional appearance.
Friendly and engaging demeanor.
Ability to listen carefully and retain information accurately.
Excellent interpersonal skills, both in person and on the phone.
Team-oriented, flexible, and able to multitask effectively.
Strong organizational skills and attention to detail.

Responsibilities

Serve as the first point of contact for visiting customers, employees, and vendors.
Answer incoming calls promptly, screen them, and forward as appropriate using professional telephone etiquette.
Greet clients and visitors, ensuring proper check-in procedures are followed.
Deliver exceptional customer service by embodying Holman’s mission and values.
Direct customers to the appropriate department: sales, service, or parts.
Engage with customers to understand their automotive needs and provide basic information for general inquiries.
Assist in planning meetings and booking rooms.
Handle administrative tasks such as processing invoices, purchase orders, and mail.
Support departmental projects and perform general clerical duties without disrupting call flow.
Ensure compliance with data protection policies.
Perform other duties and special projects as assigned.