Loaner Coordinator
Potamkin Payroll•Miami Lakes, FL
3d
About The Position
The Loaner Coordinator is responsible for managing the dealership’s loaner vehicle program, ensuring a smooth and efficient experience for customers requiring temporary transportation while their vehicles are being serviced. This role involves coordinating vehicle availability, maintaining accurate records, and delivering excellent customer service.
Responsibilities
- Coordinate the scheduling and assignment of loaner vehicles to service customers
- Verify customer eligibility and ensure all required documentation is completed (insurance, driver’s license, agreements, etc.)
- Maintain accurate records of loaner vehicle usage, availability, and status
- Conduct vehicle check-in and check-out inspections, noting any damages or issues
- Ensure loaner vehicles are clean, fueled, and properly maintained at all times
- Communicate with the service department regarding vehicle availability and customer needs
- Monitor and track loaner fleet utilization and report any discrepancies
- Coordinate routine maintenance and repairs for loaner vehicles
- Ensure compliance with dealership policies and insurance requirements
- Provide excellent customer service and address any customer concerns related to loaner vehicles
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
