About The Position

Citrin is an automotive staffing company looking to fill an exciting opportunity to join a well-respected dealership as a full-time Loaner Car Coordinator at a Ford dealership. While experience is preferred, it is not required. The person we are looking for would be organized and detail-oriented with excellent communication skills. If you're ready to take the wheel of your career and be a crucial part of our success, we invite you to apply today! Being able to multitask and oversee multi-step processes makes you a great Loaner Car Coordinator. Work closely with customers and team members to deliver excellent service to our guests. As a member of our team, you will feel truly valued and know you are with the right company!

Requirements

  • Availability to maintain the working schedule Monday- Friday 7am- 5:30pm
  • Excellent time management skills
  • Ability to multitask and provide top notch customer service
  • Valid driver’s license for at least one year (this does not include your learner permit)
  • At least 18 years of age
  • Ability to pass our background, motor vehicle record check upon contingent offer

Nice To Haves

  • Related experience is preferred, but not a requirement!

Responsibilities

  • Greet loaner customers and begin the process of having the vehicle pulled up by the valet team, and assist with getting customers to their service advisor for a proper check out
  • Verify all agreements are closed, vehicles are inspected, and outstanding balances are charged in the system against the card on file
  • Ensure vehicles being checked in/out are properly noted/documented for condition, damage, fuel usage, etc. according to company standards
  • Obtain estimates when damage is found and follow vehicles through the repair process, maintaining awareness and communicating status and timeline to the team
  • Monitor and maintain awareness of loaner car reporting and stats - utilization, average length of loan, etc.
  • Confirm and coordinate pre-assigning of loaners to the daily appointments and ensure that vehicles are staged and ready for appointments. This includes checking condition, verifying documentation, registration, insurance, etc.

Benefits

  • $17 / Hour Weekly Pay: Get paid every Friday!
  • PTO front loaded on day one
  • Benefit eligible after 60 days of employment
  • Medical, vision, and dental insurance
  • 401k and 401k matching
  • Training provided
  • Career advancement opportunities in the automotive industry

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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