Loan Support Specialist

Pioneer Trust Bank • Salem, OR

1d • Onsite

About The Position

Pioneer Trust Bank is looking for a talented Loan Support Specialist to add to our team. In this position you will play a crucial administrative role in supporting the loan department. This role requires a highly detail-oriented individual to ensure accuracy, consistency, and quality in all aspects of the role. Come hone your skills and add value to a high performing team who cares deeply about our community and people. We have a fun work environment where you will be appreciated, supported, empowered, and cared for. Given our clientele and business model, we are dependent on our staff working in-office. This is not a remote position. This position, as with all positions at Pioneer Trust Bank, does not have sales goals or quotas. Job Type: Full Time/Non-Exempt Hours: Mon-Fri 8:00 am – 5:00 pm

Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in finance, business, or related field preferred
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office Suite
• Knowledge of banking regulations and loan documentation standards is a plus.

Nice To Haves

• Knowledge of banking regulations and loan documentation standards is a plus.

Responsibilities

• Assist in the preparation, review and processing of loan documentation
• Ensure all loan files are complete and comply with internal policies and regulatory guidelines
• Work with loan officers and customers to gather documentation
• Act as a point of contact for borrowers, answering questions and providing status updates
• Address customer concerns and troubleshoot issues related to loan fulfillment or servicing
• Accurately input loan information into the bank's loan system
• Review data after input to ensure quality and accuracy
• Maintain organized and up-to-date electronic and physical loan files
• Ensure proper execution and recording of loan documents
• Verify loan documentation for accuracy and adherence to guidance
• Assist in internal and external audits by providing necessary documentation and reports
• Prepare routine reports for management regarding loan pipeline status
• Coordinate with internal departments to resolve loan-related issues
• Order appraisals and property inspections to support the loan fulfillment process
• Prepare and process necessary documents for paid loans
• Assist with general maintenance of loans after booking including monitoring insurance

Benefits

• Medical (85% of employee coverage paid by company)
• Dental (85% of employee coverage paid by company)
• Vision Insurance (85% of employee coverage paid by company)
• 401(k)
• Life and Long-Term Disability Insurance (100% company paid)
• Generous Profit Sharing
• Health & Dependent Care Reimbursement Accounts
• Employee Assistance (100% company paid)
• Vacation & Sick Leave
• Up to 11 Paid Holidays
• Tuition Reimbursement
• Banking Privileges
• Ongoing professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED