Loan Support Specialist

Peoples Bank and Trust•Hutchinson, KS

1d•Onsite

About The Position

The Loan Support Specialist works to complete any administrative tasks necessary to process new loans and process loan payments for branch customers. This position is responsible for several reporting functions related to branch’s existing loans. This position is also responsible for ordering, receiving, and recording any necessary loan documentation in order to comply with bank policies and loan regulations.

Requirements

High School Diploma or equivalent required
Full knowledge of loan services offered by Peoples Bank and Trust, understanding of all PBT policies and procedures related to loan services provided, knowledge of reports required to maintain and track outstanding loans
2+ years banking experience preferred
Attention to detail, strong written and verbal communication skills, self-motivation, self-management, ability to consistently follow through on tasks, problem-solving, organized, analytical, interpersonal, customer relationship building, time management, computer literacy, and a strong ability to multi-task
Ability to speak effectively and communicate clearly
Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel
The employee is regularly required to type throughout the day
The employee is regularly required to use their hands to type and maneuver a mouse
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts)
The employee must occasionally lift and/or move up to 20 pounds (unassisted) as well as stand, sit, bend, kneel, squat, and walk for long periods of time
Ability to deal with a variety of variables under only limited standardization.
Strong numeric capabilities; Ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions.
Ability to read, analyze, and interpret documents. Ability to communicate clearly.

Nice To Haves

Bachelor’s degree in business, finance, or related field preferred
2+ years banking experience preferred

Responsibilities

Retrieve all necessary documentation to process new loans
Assist loan officers by submitting loan orders and clearing document exceptions
Ensure required documentation is received, printed, and ready for loan closing
Communicate with Loan Operations Department to coordinate loan funding and booking
Perform post-closing review
File appropriate collateral documentation to perfect liens
Assemble, scan, and index loan files
Process loan payments and draws
Process paid in full loans and release collateral
Process invoice payments using accounts payable functions in bank’s database
Maintain knowledge of loan policies and procedures
Demonstrate a commitment to PBT’s customer service philosophy
Assist customers with account inquiries
Provide courteous service to loan and deposit customers in person, over the phone, and through email communication
Various other duties as assigned