Loan Support Specialist
About The Position
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist customers, loan officers and/or employee with various issues by phone Consistent execution of policies and procedures Work and clear loan exceptions Preparation of Loan documents Work with lenders and third party vendors to ensure all documents are produced accurately and in a timely manner Share responsibility for the completion of all departmental objectives Other job duties as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers. EOE - BancFirst is an Equal Opportunity employer. Diversity…Our differences enhance business performance.
Requirements
- Knowledge of loan documentation and lending practices
- Proficient in computer applications Microsoft Excel and Word
- High degree of speed and even higher degree of accuracy
- Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
- Must be able to communicate professionally both verbally and in writing
- Knowledge of grammar and punctuation rules
- Critical thinking and reasoning skills
- Must demonstrate a business professional image and demeanor
- Must work well individually and with a team while maintaining a positive attitude
- Work well under stress and deadline while managing multiple tasks
- Must be flexible and able to work additional hours when crucial to the department
- Excellent work ethic
- Regular attendance and punctuality is an essential function of the job
Nice To Haves
- Knowledge of Laser Pro and Decision Pro
- General understanding of BancFirst's products and services
- Keyboard skills
Responsibilities
- Assist customers, loan officers and/or employee with various issues by phone
- Consistent execution of policies and procedures
- Work and clear loan exceptions
- Preparation of Loan documents
- Work with lenders and third party vendors to ensure all documents are produced accurately and in a timely manner
- Share responsibility for the completion of all departmental objectives
- Other job duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
