Loan Support Specialist II

C&N•Kelly Township, PA

12h

About The Position

You are detail-oriented, customer-focused, and looking for an opportunity to grow in the financial industry. At C&N, we’re seeking a Loan Support Specialist I to join our Commercial Lending team. This role is essential in ensuring a seamless lending experience for our clients by supporting lenders with loan processing, document preparation, and ongoing relationship management. You will play a key role in assisting commercial customers with their financial needs, helping to drive loan growth while maintaining accuracy and compliance. If you thrive in a fast-paced environment, enjoy collaborating with a team, and take pride in delivering exceptional customer service, this could be the perfect opportunity for you. Continue reading to learn more!

Requirements

Education & Experience – You will need an Associate's degree in Business or a related field AND 4-6 years of previous related experience and/or training OR an equivalent combination of education and experience.
Strong Communication
Active Listening
Strong Research skills
Detail Oriented
Multitasking
Proficient in Microsoft Office Products

Responsibilities

Client Relationship Support – Assist with client onboarding, answer inquiries, process loan payments and advances, and provide top-notch customer service.
Loan Processing & Documentation – Prepare commitment letters, review loan documents for accuracy, assist with loan closings, and work closely with lenders and third parties.
Loan Maintenance – Manage document tracking, handle loan disbursements, ensure compliance, and monitor loan renewals.
Interdepartmental Collaboration – Work with various teams, including the appraisal department, central loan processing, and external partners like attorneys and title companies.
Delinquency & Payment Management – Process payments, monitor delinquent loans, and keep lenders informed on past-due accounts.

Benefits

Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
Health & Wellness: Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage. Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care. Employer-paid life and disability insurance. Additional voluntary coverages to meet your unique needs.
Career Development: Access to education and development programs and ongoing support for personal and professional growth.

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