Loan Support Analyst Sr

PNC Bank • Pittsburgh, PA

1d • $37,000 - $73,025 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Support Analyst Sr. within PNC's Asset Backed Finance within the CLLO organization, you will be based in Pittsburgh, PA, Cleveland, OH, Brecksville, OH, Kalamazoo, MI, Dallas, TX or within PNC footprint locations. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion. Hours for this role are Monday - Friday, 8:00 am EST - 5:00 pm EST. The ideal candidate will meet the following qualifications: Exposure to ACBS Wire transfer experience Loan administration experience, with an emphasis on application of payments Account reconciliation experience Excel spreadsheet familiarity Loan Servicing Experience Commercial Loan Knowledge Operations Experience You can expect to start the day with any high priority items from the day prior, if any high priority items were not completed the previous day. You will be expected to conduct due diligence for advances, review notices and input advances into the system before releasing advances. You can also expect to complete rate roll overs and move payments. In this role, you will follow up with notices from agent banks/clients, balance general ledgers and proactively manage your portfolio of clients to ensure a smooth client experience for the agent bank and clients. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending organization. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Executes varied and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio. Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. Ensures the appropriate materials and documentation are available to complete transactions. May assist with training/coaching of new hires. May serve as a subject matter resource for the team. Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Exposure to ACBS
• Wire transfer experience
• Loan administration experience, with an emphasis on application of payments
• Account reconciliation experience
• Excel spreadsheet familiarity
• Loan Servicing Experience
• Commercial Loan Knowledge
• Operations Experience
• Analytical Thinking
• Capital Management
• Compliance Requirements
• Documentations
• Due Diligence
• Loan Documentation
• Regulatory Compliance
• Risk Mitigation Strategies
• Accuracy and Attention to Detail
• Decision Making and Critical Thinking
• Effective Communications
• Flexibility and Adaptability
• Managing Multiple Priorities
• Operational Functions
• Problem Management Process
• Products and Services
• Standard Operating Procedures

Responsibilities

• Executes varied and complex transactions/processes utilizing standard procedures.
• May have specific responsibility for one or multiple specialized products or functional areas.
• May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
• Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures.
• Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions.
• Identifies and may resolve exceptions; escalates appropriately.
• May interact with customers and have assigned accounts or portfolio.
• Ensures the appropriate materials and documentation are available to complete transactions.
• May assist with training/coaching of new hires.
• May serve as a subject matter resource for the team.
• Provides responses and documentation to inquiries and ad hoc requests.
• Completes research and provides feedback on workflow and work received.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level