Loan Specialist

AgWest Farm Credit•Tempe, AZ

2d•$40,000 - $66,200•Hybrid

About The Position

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System – the leading provider of credit to American agriculture. AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West. We are in search of a Loan Specialist I or Loan Specialist II to join our Credit Resolution Team in Tempe, Arizona. This full-time position reports to the Manager of Credit Resolution and this role is accountable for providing support to service distressed accounts and/or high-profile loans. After an initial in-office training period, this position is eligible for workplace flexibility and a one-time home office stipend. Employees are expected to continue working from their office location a minimum of 50% or 60% of the time depending on location. Compensation Information The base salary range for this position in Tempe, Arizona is: Level I: Typical starting range: $40,000 - $51,900 Full base salary: $40,000 - $57,800 Annual performance-based incentive at target is 6% of base. Level II: Typical starting range: $44,200 - $58,900 Full base salary: $44,200 - $66,200 Annual performance-based incentive at target is 6% of base.

Requirements

High school diploma or equivalent
Ability to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structure
Exceptional customer service orientation
Ability to work efficiently and effectively on multiple projects in multiple software programs
Proven ability to organize and prioritize work to meet deadlines
Solid interpersonal, collaboration and communication skills

Nice To Haves

Training in general office skills
Experience in consumer lending, banking, or related field
General knowledge of applicable credit laws and regulations
General knowledge of agricultural practices
Knowledge of credit investigation and verification practices
Knowledge of platting and legal descriptions
Knowledge of accounting principles and processes

Responsibilities

Perform routine credit activities and provide administrative support to support effective customer service through loan servicing, the extension of sound, constructive credit, and related services.
Assist the account team in completing financial and loan input documents, verifying customer information, and completing credit investigations and analysis for review and action by risk management.
Comply with closing requirements and disbursements; book and certify loans within authorities.
Respond to customer inquiries and process customer transactions including checks and receipts, future payment funds, etc.
Perform intermediate to advanced administrative functions that include but are not limited to utilizing the MS Office 365 suite and establishing and maintaining files in a digital format.
Ensure customer information is handled with a high degree of confidentiality.
Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions.
Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
Other duties as assigned.