Loan Servicing Supervisor

Heartland Bank and Trust Company • Bloomington, MN

9d

About The Position

The Loan Servicing Supervisor assists with building and establishing a team environment, developing people, and accomplishing department goals. The Loan Servicing Supervisor is responsible for assisting with all duties to ensure top performance of the team. This position is accountable for daily operations which include oversight of all servicing personnel. The Loan Servicing Supervisor role reports to the department manager.

Requirements

• Experience in Jack Henry SilverLake.
• Proficient in Excel.
• Bachelors Degree Business or Finance and minimum 4 years Loan Operations, Loan Data, or Loan Servicing preferred or equivalent combination of education and experience.

Responsibilities

• Servicing, administration and reconciliation of general ledger, checking accounts, and of all Commercial participations.
• Implement new policies and procedures and monitor existing practices to ensure full compliance.
• Review data input for accuracy and completeness.
• Oversee the training of employees on all loan servicing tasks.
• Assist with data entry of new loan bookings, loan disbursing, loan file maintenance, and servicing of all loan types on the Bank's core system.
• Complete and submit reconciliations/reporting for SBA and USDA monthly.
• Verify that all tasks are completed to meet regulatory requirements, such as adjustable-rate mortgage notices and verify that all policies and procedures are followed to minimize risk of fraud.
• Complete credit bureau corrections.
• Assist with managing and monitoring the Loan Maintenance, Loan Wires, and Loan Input email accounts.
• Process fundings from Investor for Secondary Market loans.
• Assist with custodial reconciliations for Fannie Mae, Freddie Mac, and Federal Home Loan Bank.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees