Loan Servicing Specialist II
About The Position
As our Loan Servicing Specialist II, you will provide assistance to various Loan Officers and Loan Assistants during the lending process. This role is responsible for a variety of duties, such as uploading loans; processing payoff requests; extension/deferral agreements; verifying file maintenance; and other duties as assigned. This is a collaborative role in which a keen attention to detail is a plus! This is a full-time position. Usual days and hours of work are Monday through Friday, 8:30AM to 5:00PM. Hours vary depending on business needs.
Requirements
- High School Diploma or GED.
- Proficient in Microsoft products, including Office, Word, Excel, and PowerPoint, as well as other job-related programs from generating loan documents.
- Excellent math skills (additions, subtraction, multiplication, division, and counting).
- Strong analytical and problem-solving skills.
- Excellent interpersonal, verbal, and written communication.
Responsibilities
- Board new Consumer and Commercial loans to the system.
- Apply Charge-Off, Non-Accrual, and Floor Plan payments/reversals/renewals.
- Adhere to Mabrey’s EXCEED Customer Service Standards.
- Perform Special Assets file maintenance in accordance to policies and procedures.
- Uphold courteous and professional communications with teammates and customers.
Benefits
- Commitment to community investment and engagement.
- Family owned and locally operated.
- Dedication to team member learning and development.
- Visible leadership with a commitment to service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
