Loan Servicing Representative

COREFIRST BANK & TRUST•Topeka, KS

5d•Onsite

About The Position

Performs a variety of duties related to the servicing and administration of loans. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

One year of banking and/or lending experience required
High school diploma or equivalent
Work involves communicating with immediate colleagues, other bank employees, customers, and vendors primarily for purposes of giving or obtaining information.
Work requires courtesy and friendliness in providing assistance and exchanging factual information.
Ability to relate and empathize with people.
Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability.
High level of skill in the CoreFirst Bank & Trust competencies of internal and external Customer Service/Focus, Compliance, Ethics, Perseverance, and Time Management.
Self-Starter, takes initiative
Basic accounting
Microsoft Office proficiency
Detail/Goal/Solutions Oriented
Listening, verbal and written communication skills
Ability to resolve conflicts
Applicants must pass a drug screen and background check
Internal applicants must meet the minimum requirements of their current job and submit a cover letter and resume via the employee portal

Nice To Haves

Previous loan servicing experience desired

Responsibilities

Review daily exception reports
Process Paid Files
Perform maintenance on both consumer and commercial loans
Calculate and process payoffs
Post transactions to loans and general ledger accounts
Service participation loans
SBA reporting
Credit Bureau maintenance
File NSI/UCC’s
Answer phones to assist both internal and external customers
Send correspondence as needed
Fund all loan transaction types for processing departments onto the bank’s core system
Balance GL accounts for loans
File lien documents with the appropriate state and county
Track titles and collateral documentation for lien perfection
Understanding of loan collateral and perfection requirements
Investor reporting and servicing
Escrow analysis/Paying real estate taxes and property insurance
PMI reporting
Monitoring and processing insurance claims